Looking to replace your existing Windows Mobile device? The video below provides step-by-step installation instructions. The most common method used to get WMDC to work is to run our WMDC-fixes-for-Win10.msi patch utility, which may fix WMDC automatically after a restart.

If you absolutely need to use WMDC in a newer version of Windows, some possible methods to get it to work are listed below. Update : We have verified that this information is also applicable for computers running Windows 11. See Mobile Connect by Juniper Systems WMDC in Newer Versions of Windows WMDC may not work in newer Windows versions, particularly Windows 10 version 1703 (Creators Update) OS Build 15063 or newer, so an alternative is recommended. Microsoft officially ended updates for Windows Mobile Device Center (WMDC, formerly ActiveSync) with Windows Vista in 2008. Note: This information is provided as a reference and does not imply that Juniper Systems will provide full support for the use of any specific third-party software. If you cannot find old devices to remove and need additional ones, please contact the Technology Service Desk (60 option 1).This article provides instructions for installing Windows Mobile Device Center.

Select the row with the old device chosen for removal and click on the Trash icon to delete it.

You can use the Device Model or OS versions to further determine if it is obsolete or not. If you need more information, simply double-click one of the devices to view details.

By using the “Last Sync Time” and device name, it should be easy to identify obsolete devices that can be removed.

This will display all devices linked to your account.

Select Mobile devices from the options listed.

On the left side pane, under General, choose Mobile devices.

Click on Settings – Options from the top right corner of the window.

From your browser, go to the OWA login page. This can be done simply by using Outlook Web Access (OWA) Settings. Solution Fix using Outlook Web Access (OWA)Ĭhances are that you have old devices that can be removed from the system.

Microsoft activesync problem